Last night, I spent about an hour and a half on the phone with my mom, helping her get rid of a particularly nasty bit of malware. There was swearing, dropped phones, and a lot of frustration on both ends, but after battling through several rounds of obnoxious pop-ups (Her: "Augh! PrOn everywhere!" Me: "Just close the windows, unless it's good prOn. In that case, save it to your desktop.") mom finally got some antivirus freeware installed, and nuked her very first virus all by herself.
I haven't been this proud of her since she first called to tell me she'd used Snopes to shut down an argument at work. Personally, I think she deserves a Nerd Merit Badge. I know I'm getting this one for myself.
1. Your mom rocks.
2. I love that merit badge.